Optimized final exam timetables across two semesters, coordinating locations, faculty availability, and student welfare.

Audited courses on Les Roches' online platform, building an Excel database tracking compliance and quality benchmarks.

Curated competitions and certifications for high-achieving students via the "Stay WOW" initiative.

Shaped a startup AI partnership with Empatik.ai, training graduate students on machine learning data collection, validation, and submission protocols.

Developed event plans and presentations for client pitches.

Coordinated logistics and managed vendor relationship.

Created RFP’s and managed hospitality and technical riders.

Oversaw on‑site talent management and stage operations. Troubleshot issues in real time, ensuring smooth transitions and on‑time performances that maintained event flow and client satisfaction

Facilitated a Bybit flagship VIP Asia Gala in Bali, managing logistics for 120 global crypto leaders and industry influencers.

Curated the daily guest ambiance and managed service flow for three distinct F&B cycles.

Anchored the Executive Front Desk, functioning as a hotel-wide concierge and resource hub.

Managed strict access protocols with diplomacy and tact, maintaining exclusivity and guest composure.

Secured organic package upgrades by building rapport and clearly communicating the premium service value.

Facilitated smooth inter-departmental communication between the Lounge, Front Office, and Butler services to ensure seamless guest handovers and request fulfillment.

Executed fine dining service standards for bespoke weddings and private events.

Welcomed guests and managed table service for up to 80 attendees, confirming strict guest list and preferences

Facilitated seamless reception flow through roving canapé and beverage circulation.

Presented garden-to-table menus to guests, articulating the origins of on-site harvested ingredients with detailed culinary knowledge.

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